FORCELINK™ MOBILE-ENABLED WORK & ASSET MANAGEMENT SYSTEM

FORCELINK™ MOBILE-ENABLED WORK & ASSET MANAGEMENT SYSTEM

Linking your field staff and your sub-contractors with your back office via a mobile device

CUSTOMER RELATIONSHIP MANAGEMENT

CUSTOMER RELATIONSHIP MANAGEMENT

The Forcelink™ Customer Relationship Management module is a complete back office and mobile CRM to manage all interactions with clients in real-time.

ASSET MANAGEMENT

ASSET MANAGEMENT

The Forcelink™ Asset Management module is a complete back office and mobile AM module to create and manage asset registers, asset tracking, asset lifecycle and financials.

MATERIALS MANAGEMENT

MATERIALS MANAGEMENT

The Forcelink™ Materials Management module is a complete back office and mobile MM module to manage stores, stock, purchase requisitions and purchase orders.

RESOURCE MANAGEMENT

RESOURCE MANAGEMENT

The Forcelink™ Resource Management module is a complete back office and mobile RM module to manage time and attendance, resource tracking and skills management.

SCHEDULING

SCHEDULING

The Forcelink™ scheduling module allows the back office to do micro scheduling of the field resources on a Gantt chart.

MAINTENANCE MANAGEMENT

MAINTENANCE MANAGEMENT

The Forcelink™ Maintenance Management module is a complete back office and mobile CMMS module to manage planned maintenance activities.

DISPATCHING

DISPATCHING

The Forcelink™ Dispatching module allows the back office to do geo-spatial dispatching of events to the mobile field resources.

WORK MANAGEMENT

WORK MANAGEMENT

The Forcelink™ Work Management module allows the back office to deal with customer calls, manage emergency work, work requests and client quotations.

MOBILE WORK MANAGEMENT

MOBILE WORK MANAGEMENT

The Forcelink™ Mobile Work Management module allows field resources to provide feedback on work, quotations and work requests, conduct field inspections/audits, and capture info such as photos, GPS coords, barcode scans.

SUB-CONTRACTOR MANAGEMENT

SUB-CONTRACTOR MANAGEMENT

Forcelink™ allows master and sub schema setups to manage subcontractors. This functionality allows for asset register collaboration, SLA management and work outsourcing

BUSINESS PROCESS FLOW MANAGEMENT

BUSINESS PROCESS FLOW MANAGEMENT

Forcelink™ allows the system administrator to configure any businesses process flow and apply complex business rules for the back office and the mobile.

ADMINISTRATION MANAGEMENT

ADMINISTRATION MANAGEMENT

The Forcelink™ Administration Management module allows the system administrator to configure appearance, reference data, business rules, global settings, and user administration.

REPORTING

REPORTING

Forcelink™ Reporting module allows users to create ad hoc reports, standard reports and dashboards.

What are the Benefits of using Forcelink™

Get field staff to work location quicker

Manage sub-contractors field activities and Service Level Agreements

Less travel between jobs

Reduced telephony costs

Get field staff to work location quicker

Manage sub-contractors field activities and Service Level Agreements

Less travel between jobs

Reduced telephony costs

Forcelink-Phone

Faster and clearer invoicing (quotation, PO, invoice all linked)

Quicker interaction between Service Desk and FSEs

Audit trail of everything

Integrated Reporting

Better customer service

Utilities, Transportation, Facilities Management, Tourism, Asset Audits, Petroleum, Security, Information Technology, Call Centres and Consulting