Forcelink is a mobile workforce management system that allows organizations to issue work electronically to their field staff and receive updates from the field, using mobile phones and other handheld devices.

Key Benefits

Increase Productivity Improves speed and accuracy of work allocation to field resources
Improve Cash Flow Reduce administration, speed up estimating and sending quotes, faster invoicing
Improve Customer Service Improve customer communication using standard mobile technology, view and share status with multiple users
Reduce Administration and Operational costs Reduce field downtime, mileage and repetitive data capture and entry
Low Cost No upfront licence costs, low running costs, monthly payments, pay as you go and scale as you need
Accurate Reports Configurable and flexible reporting
Technology Choice Operates on Android, iOS, Windows Phone, Blackberry and Symbian smart phones and tablets, Windows Mobile 6.5 and WAP legacy versions available
Real-time Status See work status, field resources, customers on real-time maps, drag and drop assignments
Accurate Issue Diagnosis Instant feedback from work location
Highly Configurable Forcelink is flexible and configurable
Fully Supported and Updated Forcelink issues new functionality on a regular basis, and involves customers in the product development roadmap
Integration Forcelink is designed for integration, we have experience with direct integration (e.g. SAP PM, IS-u) and middleware, from simple uploads to real time web services
Informed by Expertise Forcelink is designed and developed by experts in work management systems, with deep domain knowledge from multiple implementations of enterprise software