Will I need to make any capital investment in order to use Forcelink™?
No. Forcelink™ is a fully hosted solution which eliminates the need for you to have to purchase and host your own servers and databases. The only capital expenses you might encounter is the need for extra computers for your back office, if required. Apart from that, the cost of Forcelink™ falls mainly under operational expenses.
What are the minimum system requirements needed for my back office to use Forcelink™?
You need an entry-level personal computer with at least Windows and Internet Explorer 7, as well as an internet connection.
What are the minimum requirements needed for my mobile device in order to use Forcelink™?
You need an entry-level mobile phone that supports native Android or HTML5 to access Forcelink™.
What industry sector does Forcelink™ target?
Forcelink™ targets any sector that contains businesses where resources are deployed to the field to perform work.
Can you interface Forcelink™ to other back-office applications?
Forcelink™ is designed to easily interface to other back office applications, such as Accounting, Materials Management, and Planned Maintenance systems. Contact your local Forcelink™ partner or Forcelink™ Solutions for more information.
Can you create functionality on Forcelink™ specific to my business?
Much of Forcelink™’s behaviour can be modified with the Rules functionality, whereby users can enable/disable each rule or change its parameters. We try not to modify Forcelink™ to adapt to the operational requirements of any one industrial sector or business, but attempt to keep it as flexible as possible. If you have thoughts or suggestions that would help make your operations more efficient, and if this can be generalised to assist other Forcelink™ subscribers you can submit your request using our “Future New Features” page. We will review your request and place it on our website for other users to rate.
Can I use any standard mobile phone to use the Forcelink™ mobile solution?
Can Forcelink™ interface into back office systems such as finance systems?
Yes. Forcelink™ is designed to interface into such systems but we would need to perform specific custom development work to interface into your system on an ad-hoc basis. On the Forcelink™ development road map we are planning on developing standard interfaces into financial applications such as Pastel, Quickbooks and Sage.
Does Forcelink™ cater for localisation?
Forcelink™ is designed for localisation. Forcelink™ will initially be translated into French, German and Portuguese, with other languages becoming available as the need arises.
Where is Forcelink™ hosted?
Forcelink™ is currently hosted in multiple data centres in South Africa and in Europe.