The Advantages and Benefits of Forcelink

Forcelink's rich functionality, advanced technology and simple user interfaces, together with the hosted subscriber model approach, offers subscribers many advantages and benefits from day one:

• Improves productivity by improving the speed and accuracy of allocating work to field resources (right resource, right location, first time).
• Improve sales by speeding up the process of estimating and issuing quotations to customers electronically.
• Improve cash flow through improved revenue collection by speeding up the invoicing process and reducing errors and queries.
• Being a hosted solution, Forcelink offers subscribers a fast return on investment, as there are no hardware or software costs up front, and low running costs.
• Reduce fraudulent mileage claims via GPS to plot resource travelling.
• Forcelink offers several technology options in parallel, giving users the ability to connect with a wide variety of handsets offering from basic SMS-based interaction to WAP and mobile JAVA application functionality.
• Reduced telephony costs communicating to and from the field.
• Improved customer feedback/communication - using the mobile technology customers can receive real-time feedback.
• Improved accuracy of fault diagnosis by instant direct feedback from the fault location