Forcelink has been selected by SouthWestern to develop their management system for Fáilte Ireland, the national tourism development authority in Ireland. The new system will be used to manage the assessment and classification of tourist accommodation. The National Quality Assurance Framework provides consumers with a guaranteed level of service in accommodation establishments that meet nationally recognised standards, and is being extended to cover additional properties such as pubs, riding centres and other establishments.
The prime contractor, SouthWestern http://southwestern.ie/index.htm has been appointed to operate Fáilte Ireland’s National Quality Assurance Framework to deliver the 3 year contract and has chosen the Forcelink mobile work and asset management solution on the basis of its functionality and flexibility. Speaking after the award Jim Costello, CEO of SouthWestern said “We are delighted to have won this prestigious project and look forward to working with Forcelink to deliver a world class tourism quality framework based on the best available technologies and service standards”.
About SouthWestern – SouthWestern is a market leader in the provision of front and back office services in the areas of CRM, Finance & HR, Public Sector and Financial Services to leading public and private sector clients in Ireland, the UK and Europe. They employ 650 people at their flagship delivery centres in Clonakilty, Ireland and Lodz, Poland. The SouthWestern brand is built around values of Integrity, ‘Can do’ Attitude, Customer Focus, Innovation and Respect.