Solar powered water heating for domestic and commercial premises
Customers include local authorities, governments, Eskom (national electricity supplier)
Johannesburg, South Africa
Improve Field Service Management
Reduce Operating Costs
Enable mobile field teams with real-time mobile operations management
Carry out highly reliable installations within tight timeframes
Implement system within short time scale
Integrate with existing systems
Improved Customer Asset Data
Off-the-shelf Low Cost Solution
Implemented On Time and Below Budget
Positive Return on Investment
Solar power is one of the most effective renewable energy sources available. By implementing it in water heating, Eskom (South Africa’s national power distribution operator) is targeting one of the most power-intensive household activities for maximum power saving effect.
To actively encourage and promote the widespread implementation of solar water heating, Eskom has rolled out a large-scale solar water heating programme. This programme assists energy consumers by rebating part of the cost of purchase of SABS tested solar water heaters. Mavava Solar is an Eskom approved supplier of solar powered water heating. They required a mobile workforce management system to effectively manage the process of validating customers (pre-survey to determine customer is a valid and metered Eskom user who qualifies for rebate) as well as the geyser installation itself. In addition they needed capture the asset details (serial number etc.) and create a barcode on the asset to track stock movement for inventory management as well as facilitating subsequent service activity. By using the bar codes to recover the most up to date asset information on specific geysers to their mobiles, field service engineers save a lot of time on service calls.
The solution had to be capable of scheduling and viewing work graphically, provide a complete audit trail of activity, and be deployed in the field on inexpensive devices. The scope requirement has been met successfully with predefined processes using the Forcelink solution. The net result is a dramatic improvement in efficiencies and a demonstrable impact on company costs.
FEATURES & BENEFITS
Workforce/Resource Management: Improved efficiency of field resources, 20%+ productivity improvement on jobs completed
Scan equipment: Asset capture, time and location, for full maintenance history
Meet Regulatory Standards: Reporting to Eskom standards for regulatory reporting requirements
Rapid Implementation: Lower Costs, quicker installation – SaaS subscriber model meant no capital costs
Integrates with legacy and future systems: Protection of past and future IT investments, export of data from Forcelink via standard formats
Scalability of Solution: Allow Mavava to expand usage as required, no practical limit on field resource numbers
Administration savings: Reduce administration costs by more than 50% by comparison with previous process[/vc_column_text][vc_empty_space][vcex_image_flexslider control_nav=”false” control_thumbs=”false” img_size=”full” caption=”true” caption_type=”title” caption_position=”bottomLeft” caption_width=”450px” thumbnail_link=”lightbox” lightbox_skin=”smooth” lightbox_title=”title” image_ids=”662,663,664,665,666,667,668,669″][/vc_column][/vc_row]