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Solutions That Get The Job Done
Customer Relationship Management
Customer Register | Customer Portals | Customer App | Ticketing | Contracts | Invoicing | SMS Campaign | Audit Trail | Reports and Dashboard | GIS & Mapping | Call Taking | Support | Customer Chat | Scheduling | Dispatching
The CRM Solution enhances how organisations interact with and support their customers. It consolidates ticketing, communication, invoicing, and reporting into one platform, improving service transparency and customer satisfaction.
Key Features Include:
Customer portals and mobile apps
Ticketing, support, and call-taking tools
Contracts, invoicing, and SMS campaigns
GIS-based customer location tracking
Audit trails, chat, and dashboards
The Configurability of Various Solutions Coming Together
Forcelink allows you to fully configure the solution to meet your organisation's unique needs. The configuration of modules and functionality provides highly detailed control so that nothing slips through the cracks.
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