Industries
Telecoms
Roll out, install and maintain networks with crews and subcontractors on one platform.
Connect crews and subcontractors for faster fault resolution.
When staff and subcontractors work in separate systems, stock can be harder to account for, fault resolution can take longer and SLA penalties may follow. Forcelink brings installers, technicians and subcontractors together on one mobile platform, with offline access to support work in the field. Teams can track faults, installations and stock from the network operations centre through to the site.
Faster restoration
Faults dispatched to the nearest qualified crew, staff or subcontractor.
Subcontractors in the loop
Vendors work in the same system, against the same SLAs.
Stock under control
Every router, ONT and spare tracked from warehouse to site.
Work anywhere
Crews complete jobs offline in remote and rural areas.
Functionality
Deliver rollouts on schedule
Plan and track installations and infrastructure rollouts with project management and Gantt views.
Sectors
Field service for fibre operators
Fibre rollouts depend on installers and subcontractors working at pace. Forcelink tracks every install, device and SLA from order to activation.