Solutions
Field Service Management
Schedule, dispatch and track every crew, contractor and vehicle from one live view.
Keep scheduling and dispatch on track as plans change.
When schedules are managed in spreadsheets and jobs dispatched by phone, it can be difficult to identify the nearest qualified person. Forcelink matches jobs to teams based on skills, location and availability, optimises routes and tracks progress in real time. This helps controllers focus on exceptions without having to chase updates.
Right person, first time
Match jobs to skills, availability and location automatically.
Smarter route planning
Optimised routes cut travel time and fuel cost.
SLAs you can prove
Every response and resolution time is timestamped and reportable.
Contractors in the loop
Subcontractors work in the same system, against the same SLAs.
Key capabilities
Build the right schedule automatically
Automated work generation and scheduling rules allocate planned and reactive work.