Forcelink News And Research 

Field service management software helps organisations plan, coordinate, complete and monitor work performed away from a central office.

The cleaning industry plays a critical role in keeping commercial, public and high-traffic environments safe, hygienic and operational. Cleaning teams work across multiple sites, shifts, buildings and service areas, while supervisors need clear visibility of attendance, task completion, service quality, proof of work, consumables and follow-up activity. When these processes rely on paper checklists, spreadsheets, calls and end-of-day updates, cleaning companies can struggle t

Attending the Africa Energy Indaba from 3 to 5 March 2026 offered a valuable look into how rapidly the energy and infrastructure landscape is evolving across Africa. One of the most interesting takeaways was seeing just how many organisations in the energy ecosystem ultimately face the same operational challenge: executing work in the field while managing complex assets and infrastructure. From power utilities and EV infrastructure companies to solar installers and infrastruc

How Forcelink is Powering Smarter, More Connected Cities through Citizen Platforms

AI is transforming cybersecurity by improving threat detection, automating defences, and enabling faster responses. This article explores its benefits, risks, ethical concerns, and the continued need for human oversight.

Forcelink helps construction companies improve project visibility, workforce management, compliance, budgeting, and site coordination. This article explores how mobile-first field service tools can support safer, more efficient, and more accountable construction operations.

Forcelink helps road agencies improve issue reporting, dispatching, inspections, compliance tracking, and contractor visibility through mobile field service tools built for road infrastructure operations.

Powerlink, by Acumen Software, is a fully web-based power Outage Management System (OMS), the only of its kind to be provided in a SaaS model. From the developers of Forcelink, Powerlink is both its own product and an integrated module of Forcelink designed for Power Utilities. Powerlink offers comprehensive outage management functionality that is tightly integrated with Forcelink’s Work & Asset Management system to provide a comprehensive solution for managing utility operat

Forcelink’s comprehensive, fully mobile suite of solutions streamlines operations, enhances security, and optimises resource management to address pressing pain points for ISPs, network providers, and telecoms companies in an increasingly complex industry.

In 2004 when Acumen’s founders initially predicted an upcoming, global shift to mobile focused SaaS solutions, they were met with scepticism and resistance. Undeterred, they pressed on with the development of Forcelink, and their persistence soon paid off. By the time other ERP providers began embracing mobile technology, Forcelink had already established itself as a leader in the field.