Forcelink News And Research

Forcelink Global Search banner: "Search for anything anywhere on the platform", beside the search panel showing an Ask Mobix prompt, filters and results grouped into pages, requests, work orders and users

Oct 26

Introducing Global Search in Forcelink: Find What You Need, Faster

Finding the right information in a complex operational environment should be simple. That’s why we’re introducing Global Search in Forcelink - a new way to help users find records, navigate the platform and access information more easily from one place. Global Search brings together a modern, unified search experience across Forcelink, combining intelligent record search, navigation and AI-powered assistance in one place.

Three smartphones show the Mobix app with chat, schedule updates, a voice assistant, and route delay notices on a blue background

Oct 26

Forcelink News & Updates

Introducing New AI-Powered Interaction with Mobix Across Forcelink

Bringing more intuitive, intelligent AI interaction to your back-office and field service operations. Mobix is evolving to give users a more natural way to interact with Forcelink. Instead of relying only on menus, modules and screens to complete tasks, users will increasingly be able to tell Mobix what they want to do and use AI to help carry out actions within the platform.

Forcelink co-founder Peter Hellberg seated by an office window, talking in an interview

Mar 27

Forcelink News & Updates

Co-founder Peter Hellberg sits down to share his thoughts on what sets Forcelink apart

Forcelink and Powerlink logos with the heading Africa Energy Indaba 2026 and a note that Acumen Software CTO Michael Botha joins industry leaders shaping energy infrastructure, outage management and smart utility operations across Africa

Mar 17

Forcelink News & Updates

Forcelink Attends Africa Energy Indaba

Attending the Africa Energy Indaba from 3 to 5 March 2026 offered a valuable look into how rapidly the energy and infrastructure landscape is evolving across Africa. One of the most interesting takeaways was seeing just how many organisations in the energy ecosystem ultimately face the same operational challenge: executing work in the field while managing complex assets and infrastructure. From power utilities and EV infrastructure companies to solar installers and infrastruc

Jan 23

Field Service Management

How Forcelink is Powering Smarter, More Connected Cities through Citizen Platforms

Feb 25, 2025

Forcelink News & Updates

Powerlink - a Mobile Power Outage Management System Like No Other

Powerlink, by Acumen Software, is a fully web-based power Outage Management System (OMS), the only of its kind to be provided in a SaaS model. From the developers of Forcelink, Powerlink is both its own product and an integrated module of Forcelink designed for Power Utilities. Powerlink offers comprehensive outage management functionality that is tightly integrated with Forcelink’s Work & Asset Management system to provide a comprehensive solution for managing utility operat

White chain link icon on a blue rounded-square background, simple app-style graphic with no text or people

Jan 13, 2025

Forcelink News & Updates

Forcelink: South Africa’s Mobile-First ERP Pioneer Since 2006

In 2004 when Acumen’s founders initially predicted an upcoming, global shift to mobile focused SaaS solutions, they were met with scepticism and resistance. Undeterred, they pressed on with the development of Forcelink, and their persistence soon paid off. By the time other ERP providers began embracing mobile technology, Forcelink had already established itself as a leader in the field.

White Papers

Advancements of AI Integration in Work Management Optimisation

- Joao Zoio

Cost-Effective IoT and OMS as the 'Poor Man's SCADA'

- Peter Hellberg

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